First Time Using a Spa? A Complete Step-by-Step Guide for Guests and Hosts

If you’re about to use a spa pool for the first time—at an Airbnb, a friend’s place, or a holiday rental—it’s natural to have questions: How do I turn it on? Is it clean? What are the rules? This user guide explains everything you need to know.

Spa guests and owner user guide

Whether you're soaking in a spa for the first time or sharing your spa with guests at your Airbnb or holiday home, it’s essential to know how to use it properly.

From hygiene to water care and etiquette, this guide will help you avoid costly mistakes and ensure everyone enjoys a safe, clean, and relaxing experience.

This step-by-step guide is designed for:

  • First-time users at an Airbnb or friend’s house
  • Spa owners hosting guests or family
  • Short-term stays with limited supervision

Watch: Spa pool user guide for owners and guests

What to bring before using the spa

Before you hop in the spa, make sure you’ve got everything you need for a safe and comfortable soak.

1. Clean swimwear (“togs”) Only wear proper swimwear—no cotton clothing or underwear. Avoid clothes with dyes that may bleed into the water.

2. Towel Bring a large towel or robe to dry off and stay warm after your session. If you're heading indoors afterward, place a mat near the door to prevent slipping.

3. Drinking water Hot water can dehydrate you quickly—especially in longer sessions. Have a bottle of water nearby and drink before and after using the spa.

4. Waterproof sandals or slip-ons Useful for walking on wet surfaces after getting out. Helps prevent slipping and keeps your feet clean.

5. Hair tie (if applicable) Long hair should be tied back to avoid tangling with jets and to help keep the water clean.

6. Spa-safe glasses or cup (if drinking) Use plastic or shatterproof glassware—never glass.

7. Bag or dry place for personal items Store your phone, watch, and jewellery somewhere dry before entering the spa.

Host tip: If you're preparing a spa for guests (e.g. Airbnb), consider providing these essentials—or a checklist in your welcome binder—to help them enjoy the spa safely and respectfully.

Step-by-Step Guide: How to Use a Spa for the First Time

2024 Aqualap lifestyle

1. Check if the Spa is Ready to Use

Before using the spa, make sure it’s clean, heated, and has had the right chemicals added to keep the water safe. Spa water should be treated (sanitised) and checked for things like pH and water quality—this helps prevent skin irritation and keeps the spa working properly.

If you’re a guest, it’s a good idea to ask:

  • Is the spa turned on and warm enough to use?
  • Has it been sanitised?
  • Are there any house rules (e.g. how many people, no food or drink)?
  • Should the spa cover be put back on after use?
  • Would you like us to test the water or add any sanitiser after use?

If children are using the spa: They should always be supervised by an adult and never left alone in or near the water.

If you’re the host:

  • Leave simple instructions nearby
  • Let guests know any rules or limits
  • Label or lock key controls like temperature if needed
  • If children will be present, make sure the spa cover is secure and lockable when not in use, and spa chemicals are securely out of reach of children.

2. Shower before entering the spa

Shower and spa pool design idea

Why it matters: Showering removes sweat, oils, lotions, and sunscreen that can clog filters and affect water quality.

Also avoid:

  • Makeup
  • Perfume or scented products
  • Hair products or body oils

Tip: Hosts should mention this in spa rules to reduce sanitiser demand and maintenance.

Important hygiene note - If your spa is being used for commercial purposes, for example an AirBnb or bed and breakfast, the spa should be degreased, emptied and refilled with spa water between each guest stay.

3. Remove jewellery and devices

Calculating our carbon footprint

Before entering the spa:

  • Take off rings, bracelets, watches, and necklaces
  • Leave smartphones and tablets in a dry, safe place

Why?

  • Spa chemicals can tarnish jewellery
  • Moisture can damage electronics
  • Floating devices risk falling into the water

4. Keep smartphones and devices away from the spa water

Smartphone near spa pool

Smartphones and tablets should be stored in a safe, dry place away from the spa to avoid water damage. If you're using your device for music, set your playlist before getting in.

Some spas feature a smart bar with storage for devices. Check out Spa World's stylish smart spa bar here..

5. Understand the Spa Controls

Most spas have a control panel for:

  • Jets – massage pressure
  • Lights – LED or ambient
  • Temperature – usually preset by the owner

Do not adjust the temperature unless instructed. Heating changes can take hours and may be locked.

6. Check and Add Sanitiser (For Owners or Responsible Guests)

Keeping the water clean and safe is essential—not just for hygiene, but also for protecting the spa’s internal components like pumps, jets, and filters.

Spa World recommends daily sanitising during periods of regular use, and always sanitising between guest stays.

Here’s what to know:

1. Do not use test strips to measure chlorine levels. Instead, always follow the dosing instructions on the sanitiser container label. These instructions are specific to the product you’re using and the size of your spa.

2. Test strips should only be used to monitor pH and alkalinity: pH: 7.2–7.6 Alkalinity: 80–160 ppm Unbalanced pH or alkalinity can reduce the effectiveness of your sanitiser and may damage spa components.

3. If sanitiser is needed:

  • Read the label carefully to confirm the correct dose based on your spa’s water volume (e.g. grams per 1,000 litres). You can find your spa’s water capacity in the owner's manual or specifications.
  • Pre-mix granules in a bucket of clean spa water (never add directly to the spa undissolved)
  • Slowly pour the solution into the spa while the circulation pump is running (but jets off)
  • Leave jets off for 30 minutes after adding chemicals. This protects the acrylic and allows for even chemical distribution.
  • Leave the cover open for 20 minutes after sanitising. This allows for off-gassing and prevents chemical build-up under the cover.

4. Safety and Compatibility Warnings:

  • Never use pool chlorine, as it’s not designed for hot water and may damage your spa or cause skin irritation
  • Do not use floating dispensers or bromine tablets—these can cause chemical concentrations near the surface and damage the acrylic shell, headrests, and internal parts
  • Only use spa-specific, APVMA-approved sanitisers from trusted brands like Spa World™, Zodiac®, or Bioguard®

7. Limit Your Soak Time to 20–30 Minutes

Spa water is typically heated to 37–39°C. While it feels great, prolonged soaking can lead to overheating, dehydration, or dizziness.

Best practice:

  • Soak for no more than 30 minutes at a time
  • Stay hydrated (plain water is best)
  • Avoid alcohol or recreational drugs while in the spa
  • For young children or pregnant women, shorter soaks at lower temperatures are recommended. Always consult a doctor if unsure.
What is carbon offsetting?

8. After Using the Spa

Once you're finished in the spa, taking a few quick steps will help keep the water clean, protect the spa equipment, and ensure it's ready for the next person—or your next soak.

Here’s what to do:

  • Turn off the jets and lights – This saves energy and prevents unnecessary wear on the system.
  • Replace and secure the spa cover – This keeps the water clean, holds in heat, and protects the spa from debris and weather.
  • Dry off before heading indoors – Especially in cooler weather or at a guest property, this helps avoid slippery floors and keeps indoor spaces dry.

For hosts: Consider leaving a printed checklist or reminder near the spa. Clear, friendly instructions help guests use the spa correctly and reduce the risk of damage or extra cleaning.

inflatable spa tray

Spa Safety & Etiquette: Key Do's and Don’ts

DO:

  • Shower beforehand
  • Use clean swimwear (not streetwear or cotton clothes)
  • Supervise children at all times
  • Follow all posted spa rules
  • Ask before adjusting controls or adding anything to the water

DON’T:

  • Add bubble bath, oils, or regular bath products
  • Use the spa if you have an open wound
  • Use the spa if you’re sick or intoxicated
  • Let pets enter the spa (hair, claws, and dirt can damage the spa)
  • Use if pregnant unless cleared by your doctor
What chemicals do I put in my spa?

Printable Spa User Checklist (For Guests and Hosts)

This can be copied into Word or Google Docs and printed.

Spa Use Quick-Start Checklist

Before Using the Spa

  • Ask if the spa is ready and clean
  • Shower and remove sunscreen, makeup, and body lotions
  • Remove all jewellery
  • Store devices away from water
  • Test and adjust pH and alkalinity (hosts only)
  • Sanitse spa water using label instructions
  • DO NOT use test strips to measure chlorine
  • Leave cover off for 20 minutes after sanitising
  • Keep jets off for 30 minutes after adding chemicals

During Use

  • Limit sessions to 20–30 minutes
  • Drink water; avoid alcohol
  • Supervise children closely
  • Avoid food and glass around the spa
  • Do not add oils or bath products

After Use

  • Turn off jets and lights
  • Replace the spa cover securely
  • Dry off before entering the house
  • Notify host if anything seems off e.g. control panel errors

Maintenance Tips for Spa Owners

1. Daily or after heavy use:

  • Sanitise with chlorine (or other appropriate sanitiser)

2. Weekly:

  • Shock treatment with spa shock
  • Test pH and alkalinity
  • Rinse filters

3. Monthly

  • Deep clean filters

4. Every 3 to 6 months:

  • Replace water, deep clean the spa and pipes as per manufacturer's instructions

For swim spas, water may only need replacing every 12–18 months, depending on use and care.

Jacuzzi spa with cover

Summary

Whether you're using a spa for the first time or sharing your own with guests, the key to a good experience is taking a few simple steps:

  • Practice good hygiene (shower before use, no lotions or makeup)
  • Sanitise the water regularly, following the instructions on the chemical label
  • Only use spa-safe products—no oils, soaps, or glass
  • Supervise children at all times and never leave them unattended in or near the spa
  • Respect any usage rules and treat the spa with care

Stick to these basics and you’ll enjoy a cleaner, safer, and more relaxing spa—every time.

Thinking About Getting Your Own Spa?

Spa World has been helping Australians relax since 1985. If you’ve enjoyed a spa on holiday, now might be the time to get one for your home.

Start here:

  1. Download our comprehensive Spa Buyers Guide
  2. Visit a Spa World Showroom or book a virtual tour
  3. Explore our range of quality spa pools, swim spas and plunge pools
  4. Contact us now to talk to one of our spa experts
  5. Do your own research online or browse our helpful Learn Centre with heaps of handy articles and videos for spa buyers like you.

With expert advice, reliable brands, and nationwide support, Spa World makes it easy to choose a spa you’ll use and enjoy for years to come.

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