Spa World Perth: Spa Pools, Swim Spas and Saunas

⭐️⭐️⭐️⭐️⭐️ Absolutely Exceptional Service from Start to Finish! My experience with Spa World has been nothing short of exceptional from beginning to end! From my very first online enquiry, when the lovely Angela got back to me, the entire experience has been fantastic. Angela was incredibly helpful, answered all my questions with patience, managed to secure me a really great deal, and made the whole purchasing process so easy and stress-free. The installation team were equally wonderful. Considering I live five hours south of Perth, I was particularly impressed with the service they provided. The gentlemen who came to install my spa were friendly, professional and extremely helpful. They took their time, gave me plenty of options regarding how and where I would like everything positioned, and were incredibly patient in explaining everything to me. Nothing was too much trouble. What really impressed me was receiving a phone call a couple of days after installation from the lovely Angela, just checking in to see how I was getting on with my new spa and making sure everything was working as it should. That kind of genuine customer care is something you don't come across nearly often enough these days! I honestly cannot speak highly enough of Spa World, Angela and the installation team. Every single step of the process has been an absolute pleasure. I would recommend them without hesitation, and if I ever need anything else they sell, Spa World will absolutely be my first port of call. Thank you, Angela and the whole team, for making this such a wonderful experience. You've certainly earned a very happy customer!

I initially went in there for measurements, for a wall mounted umbrella that I wish to purchase. I was met by a lady, who introduced herself as Lisa. Her service was 2nd to none. Lisa made me feel welcome and comfortable, Lisa went above and beyond for me. Answering all my questions precisely and accurately. I am impressed, thank you.

Purchasing and installing our first ever spa was a complete success thanks to the team at Spa World. There has been incredible amounts of passion, knowledge and care provided to us from start to finish and we couldn’t be happier. A special thanks to Angela for making our spa dream come true.

I don't usually write reviews, but Angela at Spa World definitely deserves one. Buying a spa is a pretty big investment and I was honestly expecting a stressful, high-pressure showroom experience. Angela completely flipped that on its head. She was so incredibly patient with all my random questions and just felt like a friend helping me make the right choice rather than someone trying to hit a sales target. Super down-to-earth and genuinely cares about getting you what you actually need. 10/10 experience.

I want to give a special mention to Lisa from Spa world for the incredible service I received from my very first enquiry right through to after my spa was delivered and installed. I spent a LONG time researching spas — I must have visited just about every spa showroom across Perth, including south of the river, some more than once! Lisa was consistently informative, knowledgeable and never pushy. What really helped me finally make my decision was being able to do a wet test. From there, the whole process was easy, positive and thorough, with Lisa making sure everything was confirmed and that I knew exactly what to expect. The tradespeople Lisa recommended were also fantastic — professional, knowledgeable and happy to share those little tips that make the whole process so much easier. What really stood out, though, was the aftercare. When I filled my spa for the first time, I encountered an issue and contacted Lisa. She responded straight away and even FaceTimed me to talk me through what I needed to do. That level of service after the sale is incredibly rare and was genuinely above and beyond. Thank you, Lisa, for your patience, knowledge and outstanding customer service throughout the entire process. After all my research, I’m so pleased with my decision and would absolutely recommend you to anyone looking to purchase a spa.

Outstanding service from Angela at Spa World! Angela is absolutely fantastic. Her customer service is second to none. She is friendly, knowledgeable, professional and genuinely takes the time to understand what you’re looking for rather than just trying to make a sale. From the moment we dealt with Angela, she made the whole experience easy and enjoyable. She knows her products inside and out, answered every question we had, and went above and beyond to make sure we were completely comfortable with our decision. It’s not often you come across someone who provides this level of service. Angela is a real asset to Spa World, and honestly, if you’re thinking about buying a spa, go and see Angela first. You’ll quickly understand why. We couldn’t be happier with the experience and would have absolutely no hesitation recommending Angela and Spa World to anyone looking for a quality spa and exceptional service. Thanks Angela — you’re a star!

We would highly recommend spa world if you are thinking of buying a spa. We have bought spas and swim spas with them at 3 different properties now; a large swim spa, an 8 seater spa and now a 3 seater spa. Lisa, the Manager, is very knowledgeable, extremely friendly, helpful and nothing is too much trouble. Their service is exceptional and after care is also exceptional. 5 stars from us. :)

The absolute best place to buy a swim spa! Before visiting Spa World, we took our time and toured numerous other showrooms, but none of them compared to the service we received from Angela Wood.While other places felt routine, Angela actually took the time to ask us questions and understand our needs. She explained the equipment and product ranges in great detail, answering every single question without ever making us feel rushed. Her incredible support didn't end with the purchase either. She has been just a phone call away for anything we've needed since. Combined with a highly professional delivery team, this has been an amazing experience from start to finish. We love our Vortex Aquagym Max and cannot recommend Angela and Spa World highly enough!

Staff have very helpful. Explain every thing.

⭐⭐⭐⭐⭐ We had such a fantastic experience with Spa World from start to finish. Buying a spa is a big decision, so we really appreciated having someone who was knowledgeable, friendly and genuinely interested in helping us find the right one. Lisa was absolutely wonderful throughout the entire process. Lisa took the time to explain everything to us, answered all of our questions and made sure we understood the different options available. She never made us feel rushed or pressured into making a decision, which made the whole experience so much more enjoyable and stress-free. Her knowledge and customer service really stood out to us. After looking at the different options, we decided on a Fisher spa and we couldn’t be happier with our choice. The quality, features and overall design are exactly what we were looking for, and we’re so excited to have it at home and start enjoying it with family and friends. A big thank you to Lisa for making what could have been an overwhelming purchase feel so easy and enjoyable. It’s clear that she genuinely cares about her customers and wants them to walk away happy with their purchase. We would definitely recommend Spa World, and especially Lisa, to anyone considering purchasing a spa. Fantastic service, great knowledge and an overall excellent experience!

I had such a wonderful experience at Spa World, and I really wanted to take the time to leave a review for Lisa because she was absolutely amazing. From the moment I walked in, Lisa was so friendly, welcoming and easy to talk to. I wasn’t completely sure what I was looking for at first, and I had quite a few questions, but Lisa was incredibly patient and took the time to explain everything to me properly. What I appreciated most was that I never felt pressured to make a decision. Lisa listened to what I wanted and helped me understand the different options so I could choose what was right for me. She was very knowledgeable and explained everything in a way that was easy for me to understand. I asked quite a few questions throughout the process, and Lisa was always happy to answer them and make sure I was comfortable with my decision. She made me feel like I was actually being looked after rather than simply being sold something, and that really stood out to me. I honestly couldn’t have asked for a better experience. Lisa was professional, kind, patient and genuinely lovely to deal with. She made the whole process feel so much easier and more enjoyable than I expected. Thank you so much, Lisa, for all your help and for making my experience at Spa World such a positive one. I really appreciate the time and effort you put into helping me, and I would definitely recommend Lisa to anyone visiting Spa World.

⭐⭐⭐⭐⭐ We recently purchased a Fisher spa from Spa World and had such a great experience, especially with Lisa. She was incredibly friendly, knowledgeable and helpful throughout the entire process. Lisa took the time to explain everything clearly, answer all of our questions and help us choose the right spa for us. We never felt pressured into making a decision, and her customer service made the whole experience so easy and enjoyable. We’re absolutely thrilled with our Fisher spa and can’t wait to enjoy it! A huge thank you to Lisa for all your help — we really appreciate it! We would definitely recommend Spa World and Lisa to anyone looking to purchase a spa. ⭐️

We had such a wonderful experience at Spa World, and especially with Lisa. From the moment we arrived, Lisa was incredibly welcoming, friendly and professional. She made us feel comfortable straight away and took the time to listen to what we were looking for rather than simply trying to sell us a product. Lisa was extremely knowledgeable about all the different spas and was able to explain everything clearly and patiently. She answered all of our questions, talked us through the different options and helped us understand the differences between the models, features and prices. We really appreciated how much time and effort she put into making sure we found the right spa for our needs. What stood out the most was how genuine and helpful Lisa was throughout the entire experience. We never felt rushed or pressured to make a decision. She was happy to explain things more than once and made sure we were completely comfortable with our choice. Her customer service was exceptional, and she went above and beyond to make the whole process easy and enjoyable. It was honestly such a pleasure dealing with Lisa. She made what could have been a stressful decision feel simple and exciting. We left feeling confident and very happy with our experience. Thank you so much to Lisa and the Spa World team for the amazing service. We would highly recommend visiting Spa World and asking for Lisa if you’re looking for someone who is friendly, knowledgeable, patient and genuinely cares about helping you find the right spa. We will definitely be recommending her to our family and friends! ❤️

had such a lovely experience shopping for a spa! the store has a really nice layout and such a welcoming vibe. lisa was absolutely amazing, she showed me a great variety of spas and went into so much detail about each one i was interested in, answering all my questions and making the whole process so easy. her customer service was incredible and she was so lovely to deal with. would definitely recommend!

⭐⭐⭐⭐⭐ Absolutely Exceptional Service from Lisa! I recently purchased a spa from Spa World and had the absolute pleasure of dealing with Lisa. I honestly can’t speak highly enough of the service she provided. From the very beginning, Lisa went above and beyond to make the entire experience easy and stress-free. She was incredibly knowledgeable, answered every single question I had, and explained everything clearly without ever making me feel pressured or rushed. It was obvious that she genuinely knew her products and cared about making sure I chose the right spa for my needs. Out of all the customer service experiences I’ve had, this was easily one of the best — if not the best. Lisa made what could have been a complicated purchase feel incredibly simple and enjoyable. Her professionalism, knowledge, patience and genuine willingness to help really stood out. Spa World is extremely lucky to have someone like Lisa representing them. If you’re thinking about purchasing a spa, I would 100% recommend speaking with Lisa. She made the whole experience fantastic from start to finish. Thank you so much, Lisa, for your amazing service! ⭐⭐⭐⭐⭐

We recently purchased a sauna from Spa World, and the entire experience has been absolutely flawless.A massive thank you to Angela Wood for her truly exceptional service. Her deep product knowledge made it incredibly easy to choose the right model, and she guided us through the options without any sales pressure.Now that it is set up, we absolutely love the sauna. The overall build and premium finishes are even better quality than we remembered seeing in the showroom!The delivery and installation team also deserve a huge shoutout. They handled the setup with total precision, making a complex installation look completely easy and professional. From sales to delivery, the customer care has been outstanding. We highly recommend Angela and the team!

We had an absolutely fantastic experience from start to finish with Spa World Osborne Park! Angela Wood was incredible in the showroom, she was highly knowledgeable, patient, and helped us choose the perfect spa without any pressure. The top-tier service continued right through to the installation. The delivery team, Beau and Dayne, did an exceptional job. They arrived in the time frame given, handled the spa with absolute care, and made a tricky placement look easy. They were professional, friendly, and left the area spotless. Huge thanks to the whole team, for making this such a smooth and stress-free process. Highly recommended!!

Bought my spa from spa world. I dealt with Lisa and she was absolutely brilliant. Can’t recommend her and the team highly enough. We love our spa and the after Sales service has been outstanding.

My partner and I have just purchased a spa from Lisa Marais at Spa World after much research. Lisa was very professional and advised us on the best spa for what we needed and not based on the best profit. The spas on display were certainly the best we had seen in our searches. Wish we had started at Spa World.

We recently purchased a Fisher 10 Spa from Spa World Osborne Park and couldn't be happier with the entire experience. From the very beginning, Angela was absolutely fantastic. She was incredibly helpful, knowledgeable, and informative, taking the time to answer all of our questions and helping us choose the perfect spa for our needs. Her customer service was outstanding and made the whole process easy and enjoyable. The delivery and installation were just as impressive. Our spa needed to be craned into position, and Beau and the delivery team were sensational throughout the entire process. The crane operators were absolute legends – highly skilled, professional, and clearly experts at what they do. Watching them manoeuvre the spa into place was amazing. We've had the spa filled and running for a while now, and we've used it every single day since it was installed. Honestly, it's become our favourite thing about our home. The Fisher 10 has exceeded our expectations, and we're so glad we chose Spa World Osborne Park. Thank you to Angela, Beau, and the delivery team for such an exceptional experience. We highly recommend Spa World Osborne Park to anyone considering a spa!

Im looking forward to my spa, great product. A communication mishap means a very tight squeeze...

Angela at Spa World turned what could have been an overwhelming decision into something genuinely easy and reassuring. She was endlessly patient, answering every question with kindness — even the ones she’d already answered moments before when someone wasn’t quite listening 😂. Her knowledge of the different models gave us real confidence, and she guided us with care, never pressure. What meant the most was her follow‑up after installation. Angela checked in to make sure we were happy and reminded us that we’re welcome to call anytime with questions or concerns, now or in the future. It’s rare to feel this supported when making a big purchase. Truly exceptional service, and we’re so grateful. David and Gay

We recently purchased a vortex neon spa and have been really impressed with the quality and the service provided. Prior to delivery, Angela assisted with numerous questions about access, requirements for the base. She put us in touch with the installer, Beau, who was also excellent. After sales service has also been exceptional, with emails and phone calls to ensure everything was working. We would highly recommend Angela and the team at Spa World in Perth.

I highly recommend spa world Perth. Lisa helped me through my purchase and gave me a huge amount of information and really made sure I got the spa I wanted.

We Purchased a Spa from Spa world in March this year. Thought I would wait a while for Review. We got the Fisher 7 model. Angela was very informative and took time to explain the unit in Detail. Since we have been using the Spa it has turned out to be a Fantastic product. Easy to use and maintain. We also went with the Eco cube heat pump. Its works well and is very efficent. We did have a problem with the Spa net controller. However the back up from Spa world and Spa net was excellent. Diagnosis over the phone. New parts arrived next day. Easy to fit and all good again. No looking back with this product and back up as well. Kieran Hawkes